Welcome!

This is the operational status page of Binero AB, showing any outages and planned maintenance. As from 2017-02-17 we removed our old live integration with Pingdom to focus on better communication and more accurate status updates instead, and on 2017-06-22 this new status page was released. It also offers you to use RSS or iCal to follow events, or subscribe to SMS or email updates from events and incidents.

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All systems are operational

2018-11-11

Customer SSH-cluster down
Status: Fixed - 2 days, 7 hours ago
Description:

Customer SSH-cluster has been taken down for emergency maintenance. Preliminary estimate is that service will be restored around lunch hours tomorrow (12/11).

Update 2 days, 6 hours ago
Status changed from Identified Fixed

New information:

Update 21:10 CET: Maintenance has been completed, SSH-cluster appear to be running normally.

2018-11-11

Disturbance in control panels and order system
Status: Fixed - 2 days, 18 hours ago
Description:

We are currently working one some issues that have made the control panels and order systems unavailable. Our techs are hoping to have this resolved shortly.

Update 2 days, 14 hours ago
Status changed from Investigating Identified

New information:

The issue has been found a while back and we have been working to solve this in the best way possible. However, it will require some time and due to the problems nature we have decided to put priority on quality and safety in this case, rather than getting it working asap and risking future events. We are currently estimating the access to control panels and order pages to be unavailable until later tonight and we appologize for any issues this is creating for our customers.

Update 2 days, 2 hours ago
Status changed from Identified Identified

New information:

We are still working on the issue. Sadly this is taking much longer than expected, and as it looks now we will not be able to open access to the control panel/order pages until tomorrow during the day. We will update as soon as there is more information.

Update 1 day, 11 hours ago
Status changed from Identified Watching

New information:

The control panel systems have been open since this morning, and we recently opened up order pages as well. We have some work left to do but it should not effect the managment of services, or the customers services themselves as it looks. We will monitor things very close the upcoming days too, and are continuing our work to prevent any issues of this kind.

We thank you for your patience!

Update 1 day, 6 hours ago
Status changed from Watching Fixed

New information:

This issue is now closed after a day of monitoring and analyzing, but work will continue to prevent similar things to happen again.

Contact

Phone: +46 771-24 08 00
Email: support@binero.se
Webb: https://www.binero.se

Binero AB

Gustavslundsvägen 141A
167 51 Bromma, Sweden
Org. number: 556689-0397

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