Welcome!

This is the operational status page of Binero AB, showing any outages and planned maintenance. As from 2017-02-17 we removed our old live integration with Pingdom to focus on better communication and more accurate status updates instead, and on 2017-06-22 this new status page was released. It also offers you to use RSS or iCal to follow events, or subscribe to SMS or email updates from events and incidents.

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Some systems are experiencing issues
Active Incident
Intermittent problems in control panel
Status: Watching - 5 days, 18 hours ago
Description:

We're experiencing some intermittent problems with the control panel which affects some of the functionality when adding or editing services.

Technicians are investigating.

Updated 5 days, 18 hours ago
Status changed from Investigating Identified

New information:

The issue has been identified and we're working on a solution

Updated 5 days, 17 hours ago
Status changed from Identified Identified

New information:

One of the backend databases has partly been damaged earlier today, and is the root cause to this disturbance. Our database administrators are currently recovering this database, and during this time the hosting control panel will be unavailable. The billing panel will still work, and our support staff still can help with billing related matters, but are otherwise unable to perform actions related to services.

This does not affect any customer related database, website, email or DNS services.

The recovery is estimated to take up to 3 hours.

We apologize for the inconvenience this is causing to our customers, and assure you we are working to get this up and running as soon as possible.

Updated 5 days, 16 hours ago
Status changed from Identified Watching

New information:

The recovery of the database has been performed as expected and all systems are operational again. We will continue to monitor this the closest 24 hours, and will also investigate the root cause to the database issue.

Thanks for your understanding.

No incidents during the past 7 days.

Contact

Phone: +46 771-24 08 00
Email: support@binero.se
Webb: https://www.binero.se

Binero AB

Lindhagensgatan 126
112 51 Stockholm, Sweden
Org. number: 556689-0397

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