Uneven performance

Status: Fixed - 1 week, 2 days ago
Description:

Some websites are suffering from uneven performance with high load times at the moment due to storage problems. We are looking into it.

Update 1 week, 2 days ago
Status changed from Investigating Investigating

New information:

We are working diligently in trying to resolve the problem of some websites suffering from uneven performance with high load times. The problem is due to storage problems. We understand the challenges that it can result in for our customers and are very sorry for this.

Update 1 week, 2 days ago
Status changed from Investigating Investigating

New information:

We continue to be 100% dedicated to trying to resolve the problem of websites suffering from the uneven performance. All available resources are put into this. We are acutely aware of the problems this might generate for our customers and apologize for any inconvenience this might have.

Update 1 week, 1 day ago
Status changed from Investigating Investigating

New information:

We and our partners have worked through the night, and are still working, in trying to resolve the problem of websites suffering from uneven performance. We are very sorry for the inconvenience this might have for our customers.

Update 1 week, 1 day ago
Status changed from Investigating Investigating

New information:

We are doing our best and continue to work arduously in trying to resolve the problem of websites suffering from uneven performance. We are desperately aware of the problems that it causes some of our customers and are very sorry re. this.

Update 1 week, 1 day ago
Status changed from Investigating Identified

New information:

We are still working uninterruptible around the clock to restore proper service, we are sorry for this issue, during a while we need to set some of the storage for some intervals to read only mode.

Update 1 week ago
Status changed from Identified Identified

New information:

We are still working on resolving this issue.

Update 1 week ago
Status changed from Identified Watching

New information:

This issue has been mitigated, we have restored all services but are still working our way through all trailing effects.

Update 1 week ago
Status changed from Identified Identified

New information:

Most websites are functional now. We have set SSH and FTP services to read-only while syncing the last data.

Update 6 days, 19 hours ago
Status changed from Identified Identified

New information:

Most sites have finished last sync. We have opened up FTP and SSH for read/write and all services should now be functional. Some disturbances will remain until the sync is completed.

Update 6 days, 6 hours ago
Status changed from Identified Investigating

New information:

Last sync is still ongoing. We will monitor and update as soon as we have new information.

Update 3 days, 7 hours ago
Status changed from Investigating Watching

New information:

The storage is back online and everything should be working as expected. If you experience any issues please contact support.

Update 3 days, 1 hour ago
Status changed from Watching Fixed

New information:

This incident is now closed.

Contact

Phone: +46 771-24 08 00
Email: support@binero.se
Webb: https://www.binero.se

Binero AB

Gustavslundsvägen 141A
167 51 Bromma, Sweden
Org. number: 556689-0397

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