Problem with storage

Status: Fixed - on 9/30/19
Description:

We currently have issues with storage and some customers could experience slow websites. We work with our provider to identify the issue.

Update on 9/30/19
Status changed from Investigating Investigating

New information:

We are still working on solving the issue.

Update on 10/1/19
Status changed from Investigating Investigating

New information:

Our storage provider is still investigating this issue. We apologize for any inconvenience.

Update on 10/1/19
Status changed from Investigating Identified

New information:

We have identified a couple of issues and mitigated one of them. All services should be running now. We will continue to find a solution for the other issues we found.

Update on 10/2/19
Status changed from Identified Investigating

New information:

The problem is back and we have resumed troubleshooting with our supplier.

Update on 10/3/19
Status changed from Investigating Investigating

New information:

We are still investigating the high load times with a supplier.

Update on 10/3/19
Status changed from Investigating Investigating

New information:

We are aware of the problems that some users are experiencing re. the load times. We have made some progress and continues to work towards resolving this issue.

Update on 10/3/19
Status changed from Investigating Investigating

New information:

We now see normal load times for a majority of the affected sites but there are still sites that are down. We are working together with a supplier to find a solution.

Update on 10/4/19
Status changed from Investigating Watching

New information:

The situation is now stable but we continue to investigate the root cause and are closely monitoring the situation.

Update 1 week, 4 days ago
Status changed from Watching Fixed

New information:

This is a old incident, closing.

Contact

Phone: +46 771-24 08 00
Email: support@binero.se
Webb: https://www.binero.se

Binero AB

Gustavslundsvägen 141A
167 51 Bromma, Sweden
Org. number: 556689-0397

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